Frequently Asked Questions 2027

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2027 Registration is $495 per person - with a $150 Non-Refundable Deposit (AKA Retainer) that is paid at the time of registration. The credit card you register with will AUTOMATICALLY BE CHARGED the remaining balance on January 5, 2027. You can change that card anytime by logging into your registration account. You can also make manual payments anytime to your registration by logging into your registration account. There will be information on how to create a registration account emailed to you after you register, and also on the website. THERE WILL BE A WAITLIST STARTED ONCE REGISTRATION SELLS OUT.

Each individual must register themselves. There are no couple registration options.

 INDIVIDUAL REGISTRATION INCLUDES:

• 4 Lunch Buffets & 1 Dinner Buffet,
• Access to the vendor room each day
• Tote Bag & Goodies, Custom Souvenir Photo ID Badge, Souvenir Program Book,
• ALL Convention Center Activities & Workshops
• Opening Ceremony Program, 
• Charity Drawing for the Smoky Mountain Children's Home & Toys for Tots, 
• Santa & Mrs Claus & Elf Oath Signing, 
• Keeping Christ in Christmas Program.
• Swap & Shop Event.
• Author Meet & Greet
• Enjoyable Social Event
• Live Entertainment at the Banquet Night

RegFox is our new online software service that is being used to organize and collect funds for all registrations and vendor booth purchases. The software charges a fee for each registered guest. This fee is actually helping Santa Family Reunion LLC save money so we can keep our costs low for everyone. Our previous methods increased our costs much more than the small fee RegFox charges. So this is a WIN WIN for us all!!!!

Riding into the dining hall is perfectly okay. However, due to fire codes and space available, the scooter must be parked outside of the Dining Hall and away from the entrances. Be sure you have a helper to assist you in the parking once you are seated.

During your online Registration you will upload your photo for your official Souvenir ID badge.  Please follow these instructions as this Photo ID badge is used for security purposes as well.  Your photo must match what you look like on a daily basis (especially while you are attending the convention.)  Please submit this photo for each person during the registration. You will receive your Souvenir ID badge at registration at the Convention Center. 

Vendor booths will be purchased on a vendor registration form. Vendor Booths are PAY NOW to purchase. Vendors must be approved by committee before purchasing a booth space. 

CherryHill will be providing printed Formal Photos on Banquet night for a donation that will go towards our charities. We will have several “Photo Ops” throughout the convention center that you may take advantage of anytime during the convention.  These photo opportunities are provided at no cost to you by non-profit groups as a way to highlight their organization.  Many thanks to those who provided the “Photo Ops’”. 

No……due to the nature of the convention classes, we feel it is inappropriate for children to participate.  

You will have a small notepad in your tote bag you receive at registration.  Some instructors may also give out handouts during their class, so you do not need a notepad unless you take a LOT of notes! 

“Banquet only”  tickets are currently not available. Once we know the number of attendees, we could possibly open this option up at a later time.

 Any legal ID (Driver’s License) is sufficient. 

Registration check-in will be Wednesday 12noon-6pm and Thursday 9am-11am at GATLINBURG CONVENTION CENTER each day.

There is no set charge for non-registered guests to visit the vendor area during the convention.  We ask that you make a donation, of any amount you choose, to our chosen charity to receive a one-day vendor pass.  Day passes must be purchased in person or online on the home page and you must provide ID and signed in as a visitor.

NO.  At this time we do not anticipate bringing back the parade.  In the past we have had a wonderful parade and our chairpersons, John & Joan Wilder have done an amazing job.  However, we have continued issues that can’t be fixed.  Our attendees are predominantly “seniors” and in the past it's been very difficult for a lot of our attendees to physically handle the parade.  Ongoing health issues from COVID related illness have also been taken into consideration.  We have had several major safety issues with vehicles pulling into the parade route from side streets after the parade started.  The city of Gatlinburg does not have the staff to block off every side street and it has become a critical safety issue. This was not a decision made lightly, but we feel it is the right decision at the right time. 

Appropriate attire for the workshops and daily events is “Casual” or “Christmas Casual”. Please be comfortable….  We do recommend and encourage dressy attire for the Banquet.

Authors can register for a complimentary table to sell, sign and share their publications on Wednesday, May 12, 2027 from 2-3pm. Authors can also choose to buy a table for their publications sales for the full 4-day events for $195. Information coming soon for Authors Showcase.

 Please do not video or record the classes or events unless you specifically ask the instructor.  Most prefer that you do not video.  Please respect our instructors. 

There is a workshop application on the registration page of this website, you can apply for a presenter/teacher position with your workshop idea by submitting that application, The committee will choose the workshops that fit best with the Christmas community needs and culture. Deadline to apply is also posted on the application.

Transportation from the airport will be a bit higher in cost as it is over an hour away, Be prepared for that cost or find someone to ride with to the event. Transportation is not organized by Santa Family Reunion, you are on your own to arrange transportation.

There are several campgrounds in the Gatlinburg and Pigeon Forge area.  Pigeon Forge is only 8 miles from Gatlinburg, but because of traffic on the parkway it could be an hour drive.  We recommend you link up with other campers on the SFR Facebook page to make arrangements. 

You will find your registration information on your LOGIN TO REGFOX. Once you register, you will receive an email with information on how to create a REGFOX account, You can update your registration, credit card information and contact information with your login.

There is an option to buy Purchase Protection Coverage policy from a 3rd party company that covers your registration fee only if you should need to cancel based on the policy criteria (it does not cover any other purchases such as vendor booth or ads). 

SEE THE POLICY INFORMATION ON THE REGISTRATION FORM. You must purchase it during registration, it cannot be added later. Santa Family Reunion LLC is not responsible for this coverage. There is also an option for you to TRANSFER your registration to another person. You would log in to your registration account to do this YOURSELF. 

Swap & Shop is an area set aside at the convention where any registered attendee can bring GENTLY USED wardrobe items they no longer use and sell them.  New items cannot be sold in this area.  Individuals are responsible for manning their own table for the two hours that Swap & Shop is open.  Swap & Shop will not be open during vendor hours and will only be held on Wednesday, May 12, 2027.  A sign up email will be sent out to registered attendees prior to the convention dates.   

There will not be a fashion show in 2027 - however there is going to be a fashion display  - information coming soon